After a failed hostage rescue operation, Los Angeles Police Department negotiator Jeff (Bruce Willis Bruce Willis) is discouraged and feels that he is no longer fit for this important job, so he applies for a transfer to a police station in a well-policed town, where he wants to spend the rest of his life in peace. On this day, when three bad youths in the town tried to steal the car of accountant Smith (Kevin Pollack Kevin Pollak), they were trapped in a luxury mansion, and the panicked three people took the Smiths hostage. The small-town police, who had never dealt with such a scene, were in a hurry. Jeff had no choice but to go back to his old job. At the same time, Jeff's family was also kidnapped. What will Jeff do with this double-sided kidnapping?